Contact Us
Have questions about thermal printing, need a custom marketplace preset, or want to report an issue? We're here to help.
How to Reach the LabelCrop Team
We are dedicated to providing fast, reliable, and transparent support for e-commerce sellers, warehouse dispatch operators, and logistics partners. Whether you have a question about barcode thermal alignment or want to request a preset for a new shipping portal, our team is ready to assist you.
Click to copy our address or open directly in your mail application (Gmail, Outlook, Apple Mail).
Response Times & Operating Hours
All inquiries answered promptly.
9:00 AM – 7:00 PM IST.
Rendering systems monitored 24/7.
Inquiry Categories
- Request New Marketplace / Courier Presets: If you use a regional courier, ERP, or marketplace manifest format that isn't currently listed, send us a sample blank PDF structure and our engineering team will build coordinate support for it.
- Bug Reports & Rendering Feedback: If a specific shipping label has unaligned text or thermal clipping on your printer model, please attach a screenshot and printer model name (e.g. TVS, Zebra, TSC) for rapid resolution.
- Feature Suggestions: Have ideas for new warehouse tools, barcode contrast filters, or batch organization? We prioritize community feedback.
- General Business & Collaboration: For partnerships, sponsorships, or web integration inquiries.
Data Privacy & Communication Confidentiality
In accordance with our strict Privacy Policy, any email correspondence, sample documents, or error logs shared with our support team are treated with the highest degree of confidentiality. Sample label PDFs provided for debugging are permanently purged once testing is concluded.
Website Information
LabelCrop is an independent, free, web-based productivity application operated at https://labelcrop.cloud. For legal terms and disclaimers, please review our Terms of Service and Disclaimer.